Terms & Condition

The following terms and conditions refer to all Purelux Kitchen & Bathroom transactions. As soon as your order is placed through Amazon, you have accepted these terms and conditions. Your statutory rights are not affected by our terms and conditions.

Product information accuracy

We are always working to ensure that all information published online is accurate and up to date. Our manufacturers and suppliers supply all images and product specifications to us. The accuracy or reliability of information contained in these pages cannot be guaranteed and users of this website remain responsible for any actions taken. We reserve the right to amend product specifications without prior notice and, where dimensions are specified, these contain certain margin either way to allow for manufacturing tolerance.

Description of goods

All of the product descriptions, images and specifications on Amazon are for the sole purpose of giving an approximate description of the goods and are intended as a guide only. Due to the nature of the products we sell, it is not always practical to publish in-depth specifications. We do not accept any responsibility for preparation work carried out that is based on information and specifications provided. We recommend that you wait until you have received the order before making a start on any work.

Payment and price

All prices shown on Amazon are inclusive delivery charges. Delivery charges will be specified at the checkout, unless stated otherwise. The total price payable for the goods will be shown at the time of placing the order.

Typographical errors

We reserve the right to refuse or cancel any orders that are placed for products that are listed at any incorrect price due to typographical errors or incorrect pricing information received from our suppliers, taxes or duty charges.

Product guarantees

Purelux Kitchen & Bathroom products are manufactured under the highest standards of workmanship.  All parts are warranted to be free from leaks or drips during domestic use for guaranteed years from date of purchase.  This excludes industrial, commercial, or business use.  We will replace free of charge, under the warranty conditions, the entire unit or any part (at our option) which proves defective in material and/or workmanship under normal installation, use, and service.  This warranty is limited to defective parts as stated.  Additional labor charges and/or damage incurred in installation, repair or replacement, as well as incidental and consequential damages, therewith are excluded. Any damage to the product as a result of misuse, abuse, neglect, accident, improper installation, Acts of God, or any use violating instructions furnished by us, will void this warranty.  To obtain warranty service, please return the product and sales receipt to place of purchase.

Terms of guarantee - your satisfaction with our products

If you’re not completely satisfied with the products you receive, you can return them to us for a complete refund. This is subject to Amazon Return & Refund.

Delivery dates & charges

We offer several delivery services and prices vary depending on the service you select at the checkout. Delivery charges are not inclusive in the price of the products.

Please note that most of our delivery have been assigned to Amazon, we pride ourselves on such high quality delivery service that Amazon offer and have built a reputation for timely deliveries. We must stress however that even if you have a confirmed delivery date we strongly advise that you do not pre-book contractors, or engage in any type of preparatory work until you have received all of your goods and are happy that they are both correct as ordered and damage free. We cannot accept any liability whatsoever in respect to late deliveries and time shall not form a part of any order or form part of the contract.